How can we help?
Questions, problems or ideas for Fluently? Email us. A real person reads every message.
Email support usefluently@gmail.comResponse time
We usually answer within 1 to 2 days.
Help us help you
Tell us your iPhone model, iOS version and what you tapped. A screenshot helps a lot.
Your privacy
We only use what you send us to answer your question.
Quick fixes
- The app cannot hear me Allow Microphone and Speech Recognition for Fluently in iOS Settings → Fluently.
- Voice does not work in my language Some languages have no iPhone speech recognizer on some devices. You can type instead.
- I paid but still see Pro locks Settings in the app → Restore purchases, signed in with the same Apple ID.
- How do I cancel? iOS Settings → your name → Subscriptions → Fluently → Cancel Subscription.
- How do I switch the language I am learning? Tap the language at the top of the Learn or Progress tab and add or pick a course.
More answers in How Fluently works and the FAQ.